Cisco 7921g Usb Installers
Note You must verify that your wireless network is configured properly for voice service. For more information, see the. Note When using BAT to add Cisco Unified Wireless IP Phones, use the default setting for the phone load. The phone load name includes symbols (-,.) and BAT does not permit symbols in an entry.
Related Topics. Adding Phones with Cisco Unified Communications Manager Administration You can add phones individually to the Cisco Unified Communications Manager database using Cisco Unified Communications Manager Administration. To do so, you first must obtain the MAC address for each phone. See the for instructions. After you have collected MAC addresses, do one of the following in Cisco Unified Communications Manager Administration to begin:. Cisco Unified Communications Manager 5.0 or later—Choose Device Phone and click Add New. Cisco Unified Communications Manager 4.x—Choose Device Add a New Device.
For additional instructions and conceptual information about Cisco Unified Communications Manager, refer to Cisco Unified Communications Manager Administration Guide and to Cisco Unified Communications Manager System Guide. Related Topics. Safety Information Review the following warnings before installing the Cisco Unified IP Phone. To see translations of these warnings, refer to the document that accompanied this device.
Note The battery and power supply are not included with your phone. To order the power supply and battery, see your local dealer. Related Topics. Installing the Cisco Unified Wireless IP Phone 7921G After setting up the wireless network to support voice communications and configuring the wireless IP phones in Cisco Unified Communications Manager, you are ready to install the phones. This section includes the following installation information:. Providing Power to the Phone The Cisco Unified Wireless IP Phone 7921G uses a battery for power.
Lists the types of batteries available for the wireless IP phone and the maximum talk and standby times. Power Supply with Desktop Charger Standard 2 hours 5 hours 2 hours Extended 3 hours 7 hours 3 hours The following sections provide information about the battery and charging the phone:. Installing or Removing the Phone Battery To install the battery in the Cisco Unified Wireless IP Phone use, and follow these steps: Procedure Step 1 To install the battery, insert the battery catches (as shown in ) in the corresponding slots at the bottom of the Cisco Unified Wireless IP Phone 7921G. Make sure that the metal contacts on the battery and the phone are facing each other. Step 2 Press the battery to the body of the phone until it locks into place.
Step 3 To remove the battery, press up on the locking catch, then lift and remove the battery. Figure 3-1Cisco Unified Wireless IP Phone 7921G Battery Installation. Note The media access control (MAC) address for each Cisco Unified Wireless IP Phone 7921G appears on a printed label on the back of the phone underneath the battery. Using the Power Supply to Charge the Phone To charge the battery in your phone quickly, you can use the power supply. You must assemble the appropriate AC adapter plug and then connect the power supply. Assembling or Removing the AC Plug Adapter To assemble or remove the AC plug adapter for the power supply, use, and follow these steps: Procedure Step 1 Insert AC plug adapter (as shown in ) in slot on the power supply.
Step 2 Push AC plug adapter securely into place. Step 3 To remove AC plug adapter, press on locking button. Step 4 Pull AC plug adapter out of slot on power supply. Figure 3-2Assembling and Removing the AC Plug Adapter. 4 AC plug adapter removal Charging the Phone Using the Power Supply After assembling the power supply, you are ready to charge your Cisco Unified Wireless IP Phone 7921G. You can use the phone while the battery is being charged. For charging times, see.
To charge the Lithium ion battery using the power supply, follow these steps: Procedure Step 1 Connect the cable from the power supply to the outlet in the phone as shown in. Step 2 Connect the power supply to an AC outlet. Step 3 Monitor the indicator light. While the battery is charging the light is red, and turns green when the battery is fully charged. Step 4 When the battery is charged, you can disconnect the power supply from the phone, and unplug the power cord from the AC outlet. Figure 3-3Charging the Phone Using the Power Supply.
Note When you plug the phone into the USB port, the Found New Hardware Wizard appears. Use the following steps to avoid this pop-up window every time you use the USB cable with your phone. To turn off the Found New Hardware Wizard when using the USB cable to charge the phone, follow these steps: Procedure Step 1 Plug the USB cable into the Cisco Unified Wireless IP Phone 7921G. Step 2 Plug the USB connector into the USB port on your PC.
The Found New Hardware Wizard dialog opens. Step 3 To turn off the wizard, for Update New Software, click No, not this time.
Step 4 Next, click the button next to Install the Software automatically (Recommended). Step 5 After a time delay, the Cannot Install This Hardware dialog box appears. Click Don't prompt me again to install this software. Step 6 Click Finish to close the dialog box. The phone briefly displays 'USB Connected' on the status line. While the battery is charging, the indicator light is red. Step 7 When the battery is fully charged, the indicator light turns green.
You can disconnect the USB cable from the phone, and unplug the cable from the PC. Installing and Using the Desktop Charger The desktop charger can charge both the phone battery installed in the phone and a spare battery at the same time.You can place the phone in the desktop charger to use the speakerphone capability while charging the phone and battery.
For information about using the desktop charger speakerphone, refer to the 'Using a Handset, Headset, and Speakerphone' in the Cisco Unified Wireless IP Phone 7921G Guide. To identify the desktop charger components and how to set up the desktop charger, use. Figure 3-5Desktop Charger Assembly and Components. Note You can insert and charge both the phone and the spare battery at the same time or you can charge them separately. Step 4 Check the LED indicator on the phone for charging status. The battery LED on the desktop charger provides charging status for the spare battery.
Gives the battery charging time information. Battery Charging Times Using the Desktop Charger The LED indicator on the phone turns green and the phone beeps when the phone battery is charged. The battery LED indicator on the desktop charger turns green when the spare battery is charged. Batteries will stop charging after they are fully charged. You can leave the phone or battery in the charger for extended periods of time with no problems. Lists the approximate battery charging times when using the desktop charger.
Approximate Charging Times Spare battery alone 2 hours Phone with battery 2 hours Phone with battery and spare battery 2-3 hours Related Topics. Configuring Wireless LAN Settings for the Cisco Unified Wireless IP Phone 7921G Before the phone can connect to the WLAN, you must configure the network profile for the phone with the WLAN settings. You can use two methods for setting up the network profiles:. Cisco Unified Wireless IP Phone 7921G Web Pages You can access the Cisco Unified Wireless IP Phone 7921G web pages to set up the WLAN settings in the network profile.
For a new phone with the factory default settings, you must use the USB cable to connect the phone to your PC. For more information and instructions, see Network Profile Menu on the Cisco Unified Wireless IP Phone 7921G You can use the Settings menu on the phone and access the Network Profiles menu to set up the network configuration and the WLAN configuration.
For more information and instructions, see Using a Headset Although Cisco Systems performs some internal testing of third-party headsets for use with the Cisco Unified IP Phones, Cisco does not certify or support products from headset or handset vendors. Because of the inherent environmental and hardware inconsistencies in the locations where Cisco Unified IP Phones are deployed, there is not a single 'best' solution that is optimal for all environments. Cisco recommends that customers test the headsets that work best in their environment before deploying a large number of units in their network. In some instances, the mechanics or electronics of various headsets can cause remote parties to hear an echo of their own voice when they speak to Cisco Unified IP Phone users. Cisco Systems recommends the use of good quality external devices, like headsets that are screened against unwanted radio frequency (RF) and audio frequency (AF) signals. Depending on the quality of these devices and their proximity to other devices such as cell phones and two-way radios, some audio noise may still occur. See the for more information.
The primary reason that support of a headset would be inappropriate for an installation is the potential for an audible hum. This hum can either be heard by the remote party or by both the remote party and the Cisco Unified IP Phone user. Some potential humming or buzzing sounds can be caused by a range of outside sources, for example, electric lights, being near electric motors, large PC monitors. See the for more information. Audio Quality Subjective to the User Beyond the physical, mechanical and technical performance, the audio portion of a headset must sound good to the user and the party on the far end.
Sound is subjective and Cisco cannot guarantee the performance of any headsets or handsets, but some of the headsets and handsets on the sites listed below have been reported to perform well on Cisco Unified IP Phones. Nevertheless, it is ultimately still the customer's responsibility to test this equipment in their own environment to determine suitable performance. For information about headsets, see: Connecting a Headset To connect a headset to the Cisco Unified Wireless IP Phone 7921G, plug it into the headset port on the right side of the phone.
You can use the headset with all of the features on the Cisco Unified Wireless IP Phone 7921G, including the Volume and Mute buttons. Use these buttons to adjust the ear piece volume and to mute the speech path from the headset microphone. Using External Devices with Your Cisco Unified IP Phone The following information applies when you use external devices with the Cisco Unified IP Phone: Cisco recommends the use of good quality external devices (speakers, microphones, and headsets) that are shielded (screened) against unwanted radio frequency (RF) and audio frequency (AF) signals. Depending on the quality of these devices and their proximity to other devices such as mobile phones or two-way radios, some audio noise may still occur. In these cases, Cisco recommends that you take one or more of the following actions:. Move the external device away from the source of the RF or AF signals.
Route the external device cables away from the source of the RF or AF signals. Use shielded cables for the external device, or use cables with a better shield and connector. Shorten the length of the external device cable. Apply ferrites or other such devices on the cables for the external device.
Cisco cannot guarantee the performance of the system because Cisco has no control over the quality of external devices, cables, and connectors. The system will perform adequately when suitable devices are attached using good quality cables and connectors. Caution In European Union countries, use only external speakers, microphones, and headsets that are fully compliant with the EMC Directive 89/336/EC.
Powering On the Cisco Unified Wireless IP Phone 7921G After charging the battery and configuring the wireless IP phone, you are ready to power on the phone and connect to the WLAN. Use the following sections for more information about starting up the phone:.
To power on the Cisco Unified Wireless IP Phone 7921G, press and hold the Power On button until the phone begins its startup process by cycling through these steps: 1. The phone displays the Cisco Systems screen. The phone screen displays these messages as the phone starts up:.
Locating Network Services. Configuring IP. Network Up.
Configuring CMList. Registering 3.
The following information displays on the main phone screen:. Current time and date. Primary directory number. Main screen icons for four menus and Help. 'Your current options' on status line. Softkey labels (Messages and Options) When the phone passes through these stages with no errors, the phone started up properly. Now the phone is in standby mode and is ready to place or receive calls.
The signal icon in the upper left corner shows the strength of the signal between the wireless access point and the phone. The phone must have an adequate signal to successfully place or receive calls. If the signal icon displays only one bar, the weak signal can cause problems with phone performance. Note The status message, 'Leaving Service Area' indicates that the phone is not receiving a strong signal. If the phone does not complete these steps successfully, see the. Related Topics.
Active and Standby Phone Modes When the Cisco Unified Wireless IP Phone 7921G is powered on, it can be in one of these two modes:. Active mode. Standby mode Active mode The phone is in active mode when there is an active RTP stream.
When the phone is performing one of these actions, it is consuming power:. Connected to an active call. Scanning for channels. Sending CDP packets.
Sending keep-alive messages. Reregistering with Cisco Unified Communications Manager The standard battery provides up to 10 hours of talk time in active mode and the extended battery provides up to 12 hours of talk time.
Standby mode The phone goes into standby mode two seconds after a scan is complete. The phone will awake from standby mode in response to these events:.
Pressing keys on the keypad. Roaming between APs. Power cycling the phone. Losing network connectivity. Losing RF connectivity. Transmitting scheduled CDP or keep-alive packets.
The standard battery provides up to 80 hours of standby time and the extended battery provides up to 100 hours of standby time. Related Topics. Understanding the Phone Startup Process When connecting to the wireless VoIP network, the Cisco Unified Wireless IP Phone 7921G goes through a standard startup process, as described in. Depending on your specific network configuration, not all of these steps may occur on your unified IP phone. Related Topics 1. Powering on the phone The Cisco Unified Wireless IP Phone 7921G has non-volatile Flash memory in which it stores firmware images and user-defined preferences.
At startup, the phone runs a bootstrap loader that loads a phone image stored in Flash memory. Using this image, the phone initializes its software and hardware. Scanning for an access point The Cisco Unified Wireless IP Phone 7921G scans the RF coverage area with its radio. The phone searches its network profiles and scans for access points that have a matching SSID and authentication type. The phone associates with the access point with the highest RSSI that matches with its network profile. Authenticating with access point The Cisco Unified Wireless IP Phone 7921G begins the authenticating process.
If set for Open, then any device can authenticate to the access point. For added security, static WEP encryption might optionally be used. If set to Shared Key, the phone encrypts the challenge text using the WEP key and the access point must verify that the WEP key was used to encrypt the challenge text before network access is available.
If set for LEAP or EAP-FAST, then the user name and password are authenticated by the RADIUS server before network access is available. If set for Auto (AKM), the phone looks for an access point with one of the following key management options enabled: – WPA, WPA2, or CCKM—The username and password are authenticated by the RADIUS server before network access is available. – WPA-Pre-shared key, WPA2-Pre-shared key—The phone authenticates with the access point using the pre-shared key. Configuring IP network If the unified IP phone is using DHCP to obtain an IP address, the phone queries the DHCP server to obtain one. If you are not using DHCP in your network, you must assign a static IP address to each phone locally. In addition to assigning an IP address, the DHCP server directs the unified IP phone to a TFTP server. If the phone has a statically defined IP address, you must configure the TFTP server IP address locally on the phone; the phone then contacts the TFTP server directly.
Downloading Load ID The unified IP phone checks to verify that the proper firmware is installed or if new firmware is available to download. Cisco Unified Communications Manager informs devices using.cnf or.cnf.xml format configuration files of their load ID. Devices using.xml format configuration files receive the load ID in the configuration file. Downloading config file The TFTP server has configuration files and profile files. A configuration file includes parameters for connecting to Cisco Unified Communications Manager and information about which image load a phone should be running. A profile file contains various parameters and values for phone and network settings.
Connecting to Cisco Unified Communications Manager The configuration file defines how the Cisco Unified IP Phone communicates with Cisco Unified Communications Manager. After obtaining the file from the TFTP server, the phone attempts to make a TCP connection to the highest priority Cisco Unified Communications Manager on the list. Registering to Cisco Unified Communications Manager If the phone was manually added to the database, Cisco Unified Communications Manager identifies and registers the phone. If the phone was not manually added to the database and auto-registration is enabled in Cisco Unified Communications Manager, the phone attempts to auto-register itself in the Cisco Unified Communications Manager database. Related Topics.
Cisco Unified Wireless IP Phone Model 7921G - Firmware Version 1.4(1) The firmware image within the installation program is named CP7921G-1.4.1.LOADS and supports the Skinny Client Control Protocol (SCCP) for the Cisco Unified Wireless IP Phone 7921G. This firmware version is supported on Cisco Unified Communications Manager (CUCM) Release 4.1 and later, and Cisco Unified Communications Manager Express (CUCME) Release 4.1 and later. Release Notes Release Notes for this and other firmware versions are available at the following URL: Installation Instructions 1. Click the following URL:. In the Find Device box, enter 7921 and click the Go button. Click the Cisco Unified Wireless IP Phone 7921G highlighted link.
Click the Skinny Client Control Protocol (SCCP) Software link. To view all available versions, click Expand all. Select and click the current software version. Download to your hard drive the proper Cisco 7921 firmware installer for your Cisco Unified Communications Manager version, as shown in Table 1. Please note that different versions of the Cisco 7921 firmware installer are needed for different Cisco Unified Communications Manager releases.
Table 1: Cisco Unified Wireless IP Phone Model 7921G Firmware Installer CUCM Release Cisco 7921 Firmware Installer MD5 Hash 5.1 and later cmterm -7921-sccp.1-4-1.cop.sgn 40:03:b4:8c:65:05:51:6e:a1:8d:f0:78:80:73:5a:61 4.1, 4.2, 4.3 cmterm -7921-sccp.1-4-1.exe 91:12:5d:f1:2e:ae:03:62:f2:f1:70:cd:b2:dd:ea:bc Express 4.1 and later cmterm -7921-sccp.1-4-1.zip 90:d6:24:39:1a:ee:ce:ae:74:31:bf:8f:2f:cc:8f:2b 8. Install the firmware according to your Cisco Unified Communications Manager release. Cisco Unified Communications Manager (formerly Cisco Unified CallManager) Version 5.1 and later 1.
Using your web browser, log in to the Cisco Unified OS Administration web page. Under the Software Upgrades menu, select Install/Upgrade. In the Software Location section, fill in the appropriate values for the file that you downloaded above, and click Next.
In the Available Software drop-down box, select the file you downloaded above, and click Next. Note: In CUCM 6.0 and later, the drop-down box is referred to as Options/Upgrades.
After validating that the MD5 hash value is correct, click Next. (CUCM 5.1 ) In the Warning box, verify that you have selected the correct file and then click Install. Verify that the installation message is “Success” (CUCM 5.1) or that the installation status is “Complete” (CUCM 6.0 and later). To install another file, click New Install (CUCM 5.1) or Install Another (CUCM 6.0 and later) and repeat steps 3 - 7.
Restart the TFTP server a. From the Navigation drop-down menu, select Cisco Unified CallManager Serviceability (CUCM 5.1) or Cisco Unified Serviceability (CUCM 6.0 and later) and click Go. Under the Tools menu, select Control Center - Feature Services. In the Server drop-down box, select the server where the firmware was installed. Click the Cisco Tftp service radio button. Click the Restart button or icon. Reset the Cisco Unified Wireless IP Phone 7921G to upgrade the firmware.
From the Navigation drop-down menu, select Cisco Unified CallManager Administration (CUCM 5.1) or Cisco Unified CM Administration (CUCM 6.0 and later) and click Go. Under Device menu, select Phone.
Click Find to list all the devices. Select the Cisco 7921 wireless IP phones to reset, then click Reset Selected button or icon. In the Device Reset pop-up window, click Reset. Cisco Unified CallManager Version 4.1, 4.2, 4.3 1. Copy the Cisco 7921 firmware installer file to the TFTP server. Double-click the file to begin installation on the TFTP server.
At the InstallShield Wizard Welcome screen, click Next. At the License Agreement screen, click Yes. If prompted to overwrite any files, click Yes. After the installation is completed, click OK. Reset the Cisco Unified Wireless IP Phone 7921G to upgrade the firmware. Using your web browser, log in to the Cisco Unified CallManager Administration web page.
Under the Device menu, select Phone. Click Find to list all the devices. Select the Cisco 7921 wireless IP phones to reset and then click Reset Selected button or icon. In the Reset Device pop-up window, click Reset. Cisco Unified Communications Manager Express Version 4.1 and later 1.
Extract files from the ZIP image and manually copy them to TFTP server (router flash), and enable them for TFTP. Example below: tftp-server flash: CP7921G-1.4.1.LOADS tftp-server flash:APPS-1.4.1.SBN tftp-server flash:GUI-1.4.1.SBN tftp-server flash:JSYS-1.4.1.SBN tftp-server flash:JUI-1.4.1.SBN tftp-server flash:SYS-1.4.1.SBN tftp-server flash:TNUX-1.4.1.SBN tftp-server flash:TNUXR-1.4.1.SBN tftp-server flash:WLAN-1.4.1.SBN! Telephony-service load 7921 CP7921G-1.4.1.LOADS 2. For the 7921G device type, set the load type to CP7921G-1.4.1.LOADS. Reset the Cisco Unified Wireless IP Phone 7921G to upgrade the firmware. For more information about this procedure, refer to the ' Installing and Upgrading Cisco Unified CME Software' at following URL:.
Verifying the Firmware Load You may verify the installation of the firmware as follows: Cisco Unified Communications Manager (formerly Cisco Unified CallManager) Version 5.1 and later 1. Using your web browser, log in to the Cisco Unified CM Administration web page. Under the Device menu, select Device Settings Device Defaults. Verify that the new firmware image name is listed in the Load Information field for the Cisco 7921 SCCP wireless IP phone.
Cisco Unified CallManager Version 4.1, 4.2, 4.3 1. Using your web browser, log in to the Cisco Unified CallManager Administration web page. Under the System menu, select Device Defaults.
Cisco Usb Drivers
Verify that the new firmware image name is listed in the Load Information field for the Cisco 7921 SCCP wireless IP phone. Cisco Unified Communications Manager Express Version 4.1 and later 1. Use the show flash command to learn the filenames associated with the Cisco 7921 SCCP wireless IP phone firmware. Use the show ephone phone-load command to verify that the Cisco 7921 SCCP wireless IP phone firmware that is installed on a particular ephone. Upgrading Cisco Unified Wireless IP Phone 7921G Without a Cisco Unified Communications Manager The Cisco Unified Wireless IP Phone 7921G firmware can be upgraded without a Cisco Unified Communications Manager, using a USB connection or WLAN.
Cisco 7921g Usb Installation Program
Follow the instructions below to upgrade your phone firmware using a USB or WLAN connection. File Name MD5 Hash CP7921G-1.4.1.TAR 25:ab:ff:1c:29:66:8d:43:c5:ad:c7:cb:73:4e:b9:ad. Click the following URL:.
In the Find Device box, enter 7921 and click the Go button. Click the Cisco Unified Wireless IP Phone 7921G highlighted link. Click the IP Phone Tools and Utilities link. Click Expand all to view all the available software versions. Click the 1.0(2a) version. Click the file USB-Install-7921-7925.1-0-2a.exe. In the “Release Information” row, click the Readme link to download the installation instructions and follow them to install the Cisco Unified Wireless IP Phone 7921G/7925G USB driver.
NOTE: The USB driver is compatible with both Cisco Unified Wireless IP Phone 7921G and 7925G. The installation instructions refer to Cisco Unified Wireless IP Phone 7925G but they are also applicable to the 7921G. Download CP7921G-1.4.1.TAR to your hard drive.
Open a browser and enter the following URL, where IPaddress is the IP address of the Cisco Unified Wireless IP Phone 7921G:. Log in to the web pages with username: admin and enter the password: Cisco. Click the Phone Upgrade hyperlink under SYSTEM options. To locate the TAR file you had downloaded, enter the TAR file name or use Browse button. Click Upload.
It may take several minutes to upload the firmware to the phone. When the upload has completed, the message ' Uploaded image successfully. Rebooting phone.' Is displayed. Installing Cisco Unified Wireless IP Phone 7921G Configuration Utility Software Package using Wavelink Avalanche Server Console File Name MD5 Hash 7921CU-1.2.1.AVA e9:3c:4b:a8:a0:0f:81:e2:1a:e9:4f:da:b9:9e:4b:54.
Click the following URL:. In the Find Device box, enter 7921 and click the Go button. Click the Cisco Unified Wireless IP Phone 7921G highlighted link. Click the IP Phone Tools and Utilities link. Click Expand all to view all the available software versions. Select and click the current software version. Download 7921CU-1.2.1.AVA file to a host that is accessible to the Avalanche Console.
Launch the Avalanche Console and connect to an Avalanche agent. Uninstall any previously installed versions of the Cisco 7921 AVA packages. From the menu, select Software Management Installing Software Package.
Enter the path for the AVA file. Click New and enter the AVA file name. Follow the instructions to complete the installation process. Installing the Bulk Deployment Utility for the Cisco Wireless IP Phone 7921G. Click the following URL:.
Cisco 7921g Usb Installers Guide
Log in to the Tools and Resources Download page. Choose the IP Telephony folder by clicking +. Choose IP Phones Cisco Unified IP Phones 7900 Series Cisco Unified IP Phone 7921G. Download 792xBD-1.3.4.exe file to to the desired location. Double-click on the file to launch the install wizard. At the Welcome screen, click Next. Click Next to accept the default destination folder as the install path.
Click Install to being the installation. Click Finish when the installation has completed.
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